Our friendly team is available whenever you need us

Monday to Friday 08.00 – 17.00
Open Bank Holidays.
Closed Saturdays & Sundays.

Tel: 0161 823 6999

Finding the right department

Clients with IVA Status Questions: If you are a J3 client with questions about your IVA status, please email our Pre-Approval Team at [email protected].

Clients in an IVA: For those already in an IVA with us, contact our IVA Client Team at [email protected].

Payment Enquiries: For questions related to payments, including setting up or making card payments, email our Cash Department at [email protected].

Creditors: If you are a creditor, please reach out to us at [email protected].

E: [email protected] T: 0161 413 6430

Suite 2/2, Avondale House,
Phoenix Crescent,
Strathclyde Business Park,
ML4 3NJ

To find other sources of free advice visit MoneyHelper. It’s here to listen and give free, impartial, trusted guidance. Based around you and backed by government.

J3 Debt Solutions Limited is registered in Scotland, registered company address: 144 No. 1 West Regent Street, Glasgow, Scotland, G2 1RW, company registration number SC612868, Information Commissioner’s Office registration number ZA474414. J3 Debt Solutions Limited is a firm of Licenced Insolvency Practitioners. Jamie Carmichael is authorised to act as an Insolvency Practitioner in the UK by the Institute of Chartered Accountants of Scotland. Our Professional Indemnity Insurer is CNA insurance Company Limited, 13th Floor, 20 Fenchurch Street, London, EC3M 3BY and our Professional Indemnity Insurance policy number is 10321330. The territorial coverage is worldwide. The solutions on this page are only applicable if you reside in Scotland. We will only provide advice after completing or receiving an initial fact find where the individual(s) concerned meets the criteria for one of our insolvency solutions, therefore, all advice is given in reasonable contemplation of an insolvency solution.

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